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FAQ

Back door of Wisps of Wool Retreat, looking through the trees

Can I have a special event? Absolutely! We’d be thrilled to host your special event! We offer a limited number of ‘Outdoor’ events and weddings during the beautiful summer months from December to April. Please get in touch with us for more details and to discuss your unique celebration. We can’t wait to hear from you!

Do we need to bring anything special? Absolutely! For a fantastic summer stay, don’t forget your sunscreen, protective clothing, and insect repellent. In the cozy winter months, a warm jacket and hat will make your evenings by the firepit even more enjoyable. We can’t wait to see you!‘

Can we bring swags or a caravan? While the house comfortably accommodates up to 8 guests and a baby or toddler, we do not have the facilities to support camping or caravans on the property. However, we promise a cozy and memorable stay inside our beautiful Shearing Shed House!

What are the check-in and check-out times? Check-in is at 3 PM and check-out is at 10 AM. If you need flexibility, please let us know in advance and we’ll do our best to accommodate.

Is the property pet-friendly? Unfortunately, due to our environment, we cannot accommodate pets at this time to ensure the comfort and safety of all our guests.

Is there Wi-Fi available? Yes, we offer complimentary Wi-Fi throughout the house so you can stay connected during your stay.

What kitchen amenities are provided? Our kitchen is fully equipped with modern appliances, including a refrigerator, oven, stove, microwave, and dishwasher. We also provide basic pantry items, quality cooking utensils, and tableware. There is also a BBQ and a camp oven and grill for the firepit in the cooler months.

Are there any nearby attractions or activities? Absolutely! We are just 300 meters from the beautiful Murray River, perfect for fishing, boating, and swimming. It is also great for bush walking and biking riding. The SSH is only 20 minutes from Echuca and all the region has to offer.

Is there parking available? Yes, we have ample parking space for multiple vehicles and boats on the property.

Are there any shops or restaurants nearby? There are several shops and dining options in Echuca and some great local pubs we can recommend in the neighbouring towns of Gunbower and Lockington. We also provide a list of recommended places to eat and shop in our welcome pack.

What is your cancellation policy? Our cancellation policy is detailed on our booking page. Generally, full refunds are available if cancelled within a certain period before your stay. Please refer to the booking site for specific details.

Do you offer any special packages or deals? Yes, we occasionally offer special packages and deals. Be sure to check our website or contact us directly for the latest offers.

How can I contact you during my stay? We are always available via phone, email, or through the booking platform’s messaging system to assist you with any needs or questions during your stay.

Is there a minimum stay requirement? Yes, we typically require a minimum stay of 2 nights. However, this can vary, so please check our booking site for specific dates.

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